Terms of service

Last updated: August 9, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of oakandpsalm.com, any related pages, features, content, and tools, and any purchase you make from us (collectively, the "Services"). The Services are operated by [LEGAL ENTITY NAME], doing business as Oak & Psalm ("Oak & Psalm," "we," "us," or "our").

By accessing the Services, placing an order, or creating an account, you agree to these Terms. If you do not agree, do not use the Services.

These Terms contain an arbitration agreement and a class action waiver in Section 20 that affect your legal rights, including your right to file a lawsuit in court and to participate in a class action. Please read Section 20 carefully.

Our Privacy Policy, Return & Refund Policy, and Shipping Policy are incorporated into these Terms by reference. Where a conflict exists between these Terms and the Privacy Policy regarding the collection, processing, or disclosure of personal information, the Privacy Policy controls.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, and able to form a binding contract to use the Services or place an order. By using the Services you represent that you meet these requirements and that all information you provide is accurate and complete.

The Services are intended for customers in the United States. We make no representation that the Services or any product is appropriate or available in other locations.

3. Products Are Made to Order

Every Oak & Psalm piece is produced individually after you order it. We hold no inventory. Production begins promptly — typically within 24 hours of purchase — and once it begins your order cannot be cancelled or modified.

Because our products are made to order, we do not accept returns or issue refunds for change of mind, incorrect size selection, or a piece not suiting your space. Our full return terms, including the fourteen (14) day claim window for damaged or defective pieces, are set out in our Return & Refund Policy, which forms part of these Terms.

4. Product Descriptions, Images, and Color

We make reasonable efforts to describe and display our products accurately. However:

Color varies by screen. No display is calibrated to match pigment on canvas. Printed pieces generally appear deeper and less luminous than they do on a backlit display. Variation in color between what you see on screen and what you receive is normal and does not constitute a defect.

Mockups are representations. Images showing artwork in room settings are digital renderings intended to illustrate scale and character. They are not photographs of the specific piece you will receive.

Canvas is a woven material. Its texture is visible in the finished piece and interacts with the printed image.

Individual variation occurs. Each piece is separately printed and hand-stretched, and slight differences in wrap tension, edge alignment, and color density occur between pieces and between sizes.

To the fullest extent permitted by law, we do not warrant that product descriptions, images, dimensions, colors, or other content are accurate, complete, reliable, current, or error-free.

5. Orders, Pricing, and Payment

Your order is an offer. Placing an order constitutes an offer to purchase. No contract is formed until we accept your order by sending an order confirmation. An acknowledgment of receipt is not acceptance.

We may refuse or cancel any order at our discretion, including where the product is unavailable, where an error in price or description has occurred, where we suspect fraud or unauthorized activity, where an order appears to be placed for resale, or where quantity limits apply. If we cancel an order after payment, we will refund the amount charged.

Pricing errors. Prices are subject to change without notice. If a product is listed at an incorrect price due to typographical, technical, or pricing error, we reserve the right to cancel the order, whether or not it has been confirmed and whether or not your payment method has been charged. Where payment has been taken, we will issue a full refund.

Payment. You represent that you are authorized to use the payment method provided and that the information you supply is accurate. All prices are in U.S. dollars. You are responsible for any applicable sales tax, which is calculated at checkout.

Quantity limits. We may limit quantities purchased per person, per household, or per order.

6. Shipping, Delivery, and Risk of Loss

Production and shipping timeframes stated on the Services are estimates and are not guarantees. Delivery may be affected by carrier delays, weather, and other circumstances outside our control.

Address accuracy is your responsibility. We ship to the address you provide at checkout. We are not liable for orders delivered to an incorrect or incomplete address supplied by you.

Risk of loss passes to you upon delivery by the carrier to the address provided.

Our handling of lost, stolen, and damaged shipments is described in our Return & Refund Policy.

7. Fulfillment by Third Parties

Our products are produced and shipped by third-party print and fulfillment providers. By placing an order, you consent to our disclosure of your name, shipping address, and order details to those providers for the purpose of fulfilling your order.

8. Intellectual Property

Our content. The Services and their contents — including our brand name, logo, trade dress, page design, written copy, product descriptions, photography, collection names, artwork titles, and the selection, arrangement, and presentation of the artwork offered — are owned by Oak & Psalm or licensed to us and are protected by copyright, trademark, trade dress, and other laws.

"Oak & Psalm" and our logo are our trademarks. You may not use them without our prior written permission.

Your license to use the Services. We grant you a limited, revocable, non-exclusive, non-transferable license to access the Services for personal, non-commercial purposes. You may not copy, reproduce, distribute, republish, download, display, post, transmit, scrape, data-mine, or create derivative works from any part of the Services except as expressly permitted here.

What you receive when you purchase. Purchase of a physical piece transfers ownership of that physical object only. It conveys no rights in the underlying image or design. You may display the piece in your home or business and resell the physical object you purchased. You may not:

  • reproduce, print, scan, photograph for reproduction, or otherwise copy the image;
  • produce or sell derivative works, prints, merchandise, or digital files based on it;
  • use the image or the piece in commercial advertising, promotional material, or as a logo or brand element;
  • license or sublicense the image to any third party.

Restrictions on automated use. You may not use the Services, or any image or content on them, to train, fine-tune, or develop any machine learning or artificial intelligence model, or to build any dataset for that purpose, without our express prior written consent.

Scripture. Scripture quotations appearing on the Services are used under the terms applicable to the translation cited and remain the property of their respective copyright holders. No claim of ownership in those texts is made or implied.

9. Customer Content and Photographs

If you post, submit, or send us reviews, comments, photographs, or other content ("Customer Content"), you grant Oak & Psalm a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, adapt, publish, and display that Customer Content in any media, including in marketing and advertising, without compensation or further permission.

You represent that you own or have the necessary rights to the Customer Content, that it does not infringe any third-party right, and that any identifiable person depicted has consented to this use.

We may remove Customer Content at any time for any reason. We do not endorse and are not responsible for Customer Content, and it does not reflect our views.

10. Prohibited Conduct

You agree not to:

  • use the Services for any unlawful purpose or in violation of these Terms;
  • attempt to gain unauthorized access to the Services, other accounts, or any connected system;
  • introduce viruses, malware, or other harmful code;
  • use automated means — bots, scrapers, crawlers, or harvesting tools — to access, monitor, or copy the Services;
  • interfere with or disrupt the Services or the servers or networks supporting them;
  • circumvent any security, access control, rate limit, or consent mechanism;
  • impersonate any person or misrepresent your affiliation;
  • purchase products for the purpose of unauthorized resale or reproduction;
  • harass, threaten, or abuse our staff.

We may terminate or restrict your access to the Services at any time, without notice, for conduct we believe violates these Terms or is harmful to us or others.

11. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at help@oakandpsalm.com of any unauthorized use. We are not liable for loss arising from your failure to safeguard your credentials.

12. Marketing Communications

Email. By providing your email address you consent to receive transactional messages relating to your orders. If you opt in to marketing, you may unsubscribe at any time using the link in any marketing message.

Text messages. If you opt in to SMS, you consent to receive recurring automated marketing text messages at the number provided, including through an automatic telephone dialing system. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel or HELP for assistance. Message frequency varies.

You may withdraw consent at any time. Withdrawal of marketing consent does not affect transactional messages relating to orders you have placed.

13. Third-Party Services and Links

The Services integrate and link to third-party services, including payment processors, fulfillment providers, analytics providers, and social media platforms. We do not control and are not responsible for third-party services, their content, or their privacy and security practices. Your use of them is governed by their own terms.

14. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply to the fullest extent permitted, and you may have additional rights.

Nothing in this Section limits our obligations under our Return & Refund Policy with respect to damaged or defective pieces.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OAK & PSALM AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATING TO THESE TERMS, THE SERVICES, OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THESE TERMS, THE SERVICES, OR ANY PRODUCT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

These limitations apply even if a limited remedy fails of its essential purpose and are a fundamental basis of the bargain between us.

16. Indemnification

You agree to indemnify, defend, and hold harmless Oak & Psalm and its owners, members, officers, employees, agents, and suppliers from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys' fees, arising from or relating to your breach of these Terms, your violation of any law or third-party right, your Customer Content, or your misuse of the Services or any product.

17. Copyright Complaints

If you believe content on the Services infringes your copyright, send a notice under the Digital Millennium Copyright Act to help@oakandpsalm.com with the subject line "DMCA Notice," including: identification of the work claimed to be infringed; identification of the material claimed to be infringing and its location; your contact information; a statement of good faith belief that the use is unauthorized; a statement, under penalty of perjury, that the information is accurate and that you are authorized to act; and your physical or electronic signature.

18. Accessibility

We are committed to making the Services accessible to people with disabilities and work toward conformance with recognized accessibility standards. If you encounter difficulty accessing any part of the Services, contact help@oakandpsalm.com and we will work with you to provide the information, product, or service you seek through an alternative method.

19. Force Majeure

We are not liable for any delay or failure to perform arising from causes beyond our reasonable control, including acts of God, natural disaster, severe weather, fire, flood, epidemic, labor dispute, material shortage, supplier or carrier failure, utility or network outage, cyberattack, war, terrorism, civil unrest, or governmental action.

20. ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. IT REQUIRES YOU TO ARBITRATE DISPUTES INDIVIDUALLY AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

1. Agreement to Arbitrate. You and Oak & Psalm agree that any dispute, claim, or controversy arising out of or relating to these Terms, our Privacy Policy, your access to or use of the Services, any products purchased, any communications between us, or the collection, use, storage, or disclosure of any information relating to you (a "Dispute") shall be resolved exclusively by final and binding individual arbitration, rather than in court. This Agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq.

2. Scope. "Dispute" is to be given the broadest possible meaning and includes, without limitation, claims arising under contract, tort, statute, fraud, misrepresentation, or any other legal theory; claims arising under federal, state, or local statutes including consumer protection, privacy, wiretap, and data security laws; claims relating to cookies, pixels, tags, session identifiers, analytics tools, or other tracking technologies deployed on the Services; claims relating to advertising or marketing communications; and claims that arose before you accepted these Terms or that arise after your use of the Services ends. This Agreement survives termination of your relationship with us.

3. Delegation. The arbitrator, and not any court, has exclusive authority to resolve all threshold questions, including the arbitrability, scope, applicability, enforceability, unconscionability, and validity of this Arbitration Agreement, and whether any Dispute falls within its scope. Notwithstanding the foregoing, only a court of competent jurisdiction — and not an arbitrator — may determine the enforceability of the Class Action Waiver in Section 8.

4. Informal Resolution Required First. Before initiating arbitration, the party asserting a Dispute must send a written Notice of Dispute to the other. Notice to us goes to help@oakandpsalm.com and to Oak & Psalm, 245 Treadstone Way, Fairhope, AL 36532. Notice to you goes to the email and postal address associated with your order or account. The Notice must state the claimant's name and contact information, describe the Dispute and the facts giving rise to it, and state the specific relief sought. The parties must engage in good faith efforts to resolve the Dispute for sixty (60) days after Notice. Either party may request an individual telephonic settlement conference during this period, and both parties agree to participate. This informal resolution process is a condition precedent to commencing arbitration, and the applicable statute of limitations is tolled during it. A court may enjoin the filing or prosecution of an arbitration commenced without compliance with this Section.

5. Small Claims Exception. Either party may bring an individual action in small claims court in Baldwin County, Alabama, or in the small claims court of the county where you reside, so long as the action remains individual and is not removed or appealed to a court of general jurisdiction.

6. Injunctive Relief Exception. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or to prevent unauthorized access to the Services, without waiving this Agreement as to any other claim.

7. Arbitration Procedure. Arbitration shall be administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect, available at adr.org. A single arbitrator shall be appointed. Where the amount in controversy does not exceed $25,000, the arbitration shall be conducted by document submission or telephonic or video hearing unless the arbitrator determines an in-person hearing is necessary. Any in-person hearing shall take place in the county where you reside, or at another mutually agreed location. The arbitrator's decision shall be in writing, shall state the essential findings and conclusions, and shall be final and binding. Judgment on the award may be entered in any court having jurisdiction. The arbitrator may award any relief available in an individual action in court, including statutory damages and attorneys' fees where authorized by law, but may not award relief to, on behalf of, or against any person who is not a party to the arbitration.

8. Class Action Waiver. YOU AND OAK & PSALM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. Nothing in this Section limits a party's right to seek public injunctive relief where such right cannot lawfully be waived.

9. Arbitration Fees. For claims where the amount in controversy is $10,000 or less, we will pay all filing, administration, and arbitrator fees, unless the arbitrator determines your claim was frivolous or brought for an improper purpose under Rule 11(b) of the Federal Rules of Civil Procedure. For all other claims, fees are allocated under the AAA rules. Each party bears its own attorneys' fees except where a statute provides otherwise or the arbitrator determines a claim or defense was frivolous.

10. Your Right to Opt Out. You may opt out of this Arbitration Agreement within thirty (30) days of first accepting these Terms by sending written notice to help@oakandpsalm.com with the subject line "Arbitration Opt-Out," stating your name, the email address associated with your order or account, and a clear statement that you wish to opt out. Opting out affects no other provision of these Terms and will not affect your relationship with us in any way. If you do not opt out within thirty days, you agree to be bound.

11. Severability. If any provision of this Arbitration Agreement is found unenforceable, that provision shall be severed and the remainder enforced. However, if the Class Action Waiver in Section 8 is found unenforceable as to any claim or request for relief, then that claim or request shall be severed and litigated in a court of competent jurisdiction, and all other claims shall remain in arbitration. If the Class Action Waiver is found unenforceable in its entirety, this entire Arbitration Agreement shall be void as to the affected claim.

12. Changes. If we materially amend this Arbitration Agreement, you may reject the amendment by sending written notice within thirty (30) days, in which case the version in effect immediately prior will govern.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Alabama, without regard to conflict of law principles. Subject to Section 20, any action not subject to arbitration shall be brought exclusively in the state or federal courts located in Baldwin County, Alabama, and you consent to personal jurisdiction and venue there.

22. Time Limit on Claims

To the fullest extent permitted by law, any claim arising from or relating to these Terms or the Services must be brought within one (1) year after the claim arises, or it is permanently barred.

23. General

Entire agreement. These Terms, together with the Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and Oak & Psalm and supersede all prior agreements and understandings.

Changes. We may modify these Terms at any time by posting the revised version and updating the "Last updated" date. Changes are effective upon posting. Your continued use of the Services after posting constitutes acceptance. The Terms in effect at the time you place an order govern that order.

Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them without restriction.

No third-party beneficiaries. Except as to the parties indemnified under Section 16, these Terms create no third-party rights.

Headings. Headings are for convenience only.

Contact. Oak & Psalm, 245 Treadstone Way, Fairhope, AL 36532 · help@oakandpsalm.com