Frequently Asked Questions

How long will my order take?

Every piece is printed when you order it, so nothing sits in a warehouse waiting. Production typically takes 2-4 business days and shipping adds another 2-3 days depending on where you are. You'll get tracking as soon as it ships.

Made to order is slower than pulling something off a shelf. It also means nothing we make goes to waste, and your piece has never been handled by anyone but us and the printer.

What size should I get?

The short version: if you're unsure, 24 × 36. It's our most-chosen size and it holds a standard wall without overwhelming it.

For a more specific answer — hanging above furniture, aim for artwork roughly two-thirds the width of the piece below it. A 60" console wants something around 40" wide. Hang the center at 57–60 inches from the floor, which is standard gallery eye level.

20 × 30 suits entryways, hallways, offices, and gallery walls where the piece is in conversation with others. 40 × 60 is a statement — above a full sofa or in an open two-story space, and it wants at least eight feet of viewing distance.

What if my piece arrives damaged?

Email help@oakandpsalm.com with a photo within 14 days and we'll replace it. No return shipping, no argument.

Because each piece is made to order, we don't accept returns for change of mind — but if something arrives wrong, damaged, or not what we promised, that's ours to fix.

Is the artwork digitally generated?

Every piece starts with a passage and is built digitally, using a range of modern tools, including artificial intelligence.

What makes it to the store is a small fraction of what we create. Each is printed to order on artist-grade canvas and hand-stretched over solid wood bars by one of our US-based printing partners.

Do I need a frame?

No. Every piece is gallery wrapped, meaning the image continues around the 1.5" sides, and the edges are finished. Mounting hardware is included and it arrives ready to hang straight out of the box.

If you'd rather frame it, a floater frame is the right style for gallery-wrapped canvas — it leaves a small gap around the edge rather than covering it.